Our Approach
At Infinity Direct, we use data and analytics to inform every decision as we build relationships throughout the entire customer journey. Our in-house experts live and breathe data, and our data-driven process is our “secret sauce” that helps our clients grow. Scroll over the areas below to interact.
Acquisition
We analyze your existing customers to understand how to find new ones and retain existing ones.
We engage non-customers who know nothing about you and get them to become customers.
We get non-customers who may know a little about you to re-engage and become customers.
Retention
We help you bring on new customers and increase retention/decrease attrition.
We increase the value of existing customers by encouraging them to rebuy and/or buy other products/services you offer.
We reward existing customers for their business and incent them to advocate to non-customers.